1. Introduction
SRG Creations (“we”, “us”, “our”) provides printing, laser engraving, and custom photo services. We are committed to protecting your privacy and handling your personal information responsibly.
2. Information We Collect
We collect only the information needed to provide our services, including:
– Your name
– Your email address
We collect only the information needed to provide our services, including:
– Your name
– Your email address
3. How We Use Your Information
We use your information to:
– Process and complete your order
– Communicate with you about your purchase
– Provide customer support – Improve our services
– Improve our services
We do not sell or rent your information.
4. Photo Handling and Deletion
Photos you upload are used only to complete your order. We delete all customer-uploaded photos from our primary storage locations within one month after your order has been delivered. If you request earlier deletion, we will remove your photos sooner in accordance with your instructions.
5. Data Storage and Security
We remove all photos and images you have shared with us as part of providing you the service from our primary storage locations after the retention period described above. We take reasonable steps to protect your information from unauthorised access, misuse, or loss through secure hosting, encrypted connections, and restricted access controls.
6. Sharing Your Information
We do not share your uploaded photos or personal details with any third parties, except where required to process your request, for invoice payment, or to deliver your order. We do not use your photos for marketing unless you give explicit written consent.
7. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legal obligations.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
SRG Creations
Adelaide, SA contact@srgcreations.com.au